Privacy Policy

1. Data Controller

The data controller is YourTimeSong, based in Poland.

Contact: yourtimesong@proton.me

2. What Data We Collect

• Email address — to process your order and communicate with you
• Order form data — names, stories, memories provided to create your song
• Technical data — IP address, browser type, cookies

3. Purpose of Processing

We process your data to:

• Fulfill your personalized song order
• Contact you regarding your order
• Deliver your finished song
• Handle complaints and refunds
• Improve our services

4. Legal Basis

Data processing is based on Article 6(1)(b) GDPR (performance of a contract) and Article 6(1)(a) GDPR (consent).

5. Data Retention

We store your data for the period necessary to fulfill your order and for 5 years from the order date for tax and accounting purposes.

6. Your Rights

You have the right to:

• Access your data
• Rectify your data
• Delete your data ("right to be forgotten")
• Restrict processing
• Data portability
• Object to processing

To exercise your rights, contact us at: yourtimesong@proton.me

7. Cookies

Our website uses cookies to ensure proper functioning and to analyze traffic. You can manage cookie settings in your browser.

8. Contact

For matters related to personal data protection, please contact us at: yourtimesong@proton.me